"Once we went to more of a digital lending platform, we realized that it's more about the customer interface and the customer experience, if you make it easier for businesses, they're going to want to do more applications."
Tips for Building an Automated Decisioning Strategy
Small business customers are now expecting a more digitally mature borrowing experience. They no longer need to wait weeks to receive an answer from their bank on whether or not they were approved for a loan.
Implementing an automated decisioning strategy allows lenders to increase efficiency and profitability by limiting the amount of employee engagements needed per loan and allows small businesses fast access to capital when they need it.
In this recording, Numerated's Michael Desimone and Dime Community Bank's Matt Crennan share their advice in building an automated decisioning strategy.
*Note: This video was originally recorded in June 2022
"Once we went to more of a digital lending platform, we realized that it's more about the customer interface and the customer experience, if you make it easier for businesses, they're going to want to do more applications."
Finextra: FNBC Bank & Trust deploys Numerated loan origination system
PYMNTS: Agility Bank, Numerated partner on 'bank of the future'
Tearsheet Podcast: The conversation in most bank board rooms
Bank Automation News: Commercial loan automation vendor Numerated acquires financial spread fintech
Boston Business Journal: Top 25 Massachusetts companies on the Inc. 5000
Lend Academy: Fintech tops Inc. 5000 list
Barron's: The pandemic changed commercial lending overnight: what the future holds
American Banker: How a mudslide prepared this small bank to handle the pandemic